Indispensable Skills: Four Steps to Unhooking Your Emotions At WorkMay 8, 2019
19mins 45 secs
In this episode Liz shares the four step approach outlined by Kathi Elster and Katherine Crowley in their brilliant book “Working With You Is Killing Me” to disconnect yourself from the emotions of difficult situations and confrontations. This technique highlights why Emotional Intelligence as a blanket term actually consists of four parts and self awareness and self management are two that are bought into play in this technique and topic.
Resources mentioned in the episode are:
Daniel Goleman, author of Emotional Intelligence
Loved it? Share it.
Looking for something? Search here
I work with executive assistants and administrative assistants to equip them with the skills and confidence they need to influence more effectively and demonstrate the leadership and interpersonal skills to make them a 'linchpin' to their boss and organisation.