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Ep 113 Being Indispensable Liz Van Vliet

113. Power Skills for Executive Assistants: How To Handle A Difficult Conversation Monday Aug 24, 2020

22 Minutes 48 Seconds

Two strategies EAs can use to prepare for a tricky conversation and communicate clearly and directly

A common problem for EAs (and in fact common to most of us) is struggling to communicate effectively in crunch moments.

When it comes to tackling a tricky situation that requires you to speak up, how many times do you find yourself

-Avoiding the issue hoping it will go away?

-Having the difficult conversation and then it getting out of hand?

Episodes where I’ve discussed tackling uncomfortable conversations include:

#55 How To Approach Difficult Conversations – Steps for Executive Assistants

#18 Why Executive Assistants Need To Get Comfortable With Uncomfortable Conversations

#85 POWER Skills for Indispensable Assistants: Communication Skills

In this episode I share two strategies you can use to PLAN your approach to tricky conversations.

I’ve created a download that you can access by going to http://bit.ly/being113

You can find more information on the SBI framework here:

https://www.mindtools.com/pages/article/situation-behavior-impact-feedback.htm

You can read more about Petrea King’s approach here:

To register for my free webinar “The ONE Thing You Need To Be Indispensable” go to https://bit.ly/theonethingwebinar

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Liz Van Vliet - My EA Career

Meet Liz

I work with executive assistants and administrative assistants to equip them with the skills and confidence they need to influence more effectively and demonstrate the leadership and interpersonal skills to make them a 'linchpin' to their boss and organisation.

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